i ordered some items previously from poly mer clay ex press dot com and i'm am SOOOO PEEVED right now.
not only did they charge to my card an additional shipping cost of $20 without prior confirmation, after almost a week's delay in reply, the manager has informed me that they have shipped my order to CANADA.
HELLO???I AM IN SINGAPORE NOT IN CANADA WTF IS WRONG WITH THEM?
i'm so tired of this bullshit. it is a major annoyance to me. all i can hope is that my shipment arrives safely, and that it isn't delayed for too long. meanwhile, i have to inform my customer that not only might her order be further delayed, i am no longer able to accept commissions for Jan unless i can find another supplier.
* i understood that the shipping costs were just an estimate, but hello? isn't it business courtesy to inform the customer BEFORE adding an additional USD$20 to their card?
they've replied and apologized for their error, they had a customer who shared the same name who lived in Canada. my parcel is on its way here. well. it still doesn't make me less peeved abt the earlier incident, to which they've offered no explanation either, but i'm going to drop it. at least until mid-Jan. or until i get caught up in experiments i forget all about this. ha ha.